Business Development Manager

Job Locations US-NC-Charlotte
ID
2022-24446

Overview

Driven Brands™, headquartered in Charlotte, NC, is the parent company of some of North America’s leading automotive aftermarket brands including Take 5 Oil Change, Meineke Car Care Centers, Automotive Training Institute, Maaco, CARSTAR, ABRA, Uniban, Car Wash US, FIX Automotive, 1-800-Radiator & A/C and PH Vitres d’Autos. Driven Driven Brands has more than 4,000 centers across 15 countries, and combined, all businesses generate approximately $3.8 billion in system-wide sales and service over 50 million vehicles annually.

Driven Brands is the quintessential growth company, more than tripling its revenues, brands, employees, and profits over the past six years. The primary focuses of the company are growing its franchisee’s profitability, all brands’ unit count and creating opportunities for its employees, franchisees, and investors. Our culture of meritocracy inspires high performance and innovation among our employees. We enable our employees and franchisees to go further, faster— generating growth for our franchisees' businesses and our employees' careers. For more information, visit drivenbrands.com.

 

The Business Development Manager is responsible for providing support and coordinating all franchise recruiting efforts for the Development team. Responsibilities include supporting new franchise recruitment efforts, franchise lead generation, new franchise qualification, franchise sales marketing, and management of the Company’s franchise sales and lead database

Responsibilities

  • Responsible for recruiting quality franchise candidates to the franchise system, by pursuing out-of-market leads.
  • Manage SFDC database – ensure it is utilized by the Franchise Development team, sales activities and other key metrics are tracked, and pipeline information is up to date with candidate information.
  • Verify the accuracy of SFDC data by ensuring all lead and sales activity is documented according to franchise recruitment process.
  • Coordinates the participation of other Company executives in the franchise recruiting process, e.g., purchasing, insurance, marketing, etc.
  • Ensure timely and accurate pipeline activity in SFDC database.
  • Lead for all Development team meetings – develop and manage agendas, meetings and reports.
  • Provide routine sales activity reports from SFDC database and report sales efficiencies/inefficiencies.
  • Ensure receipt of information is returned back from candidates, such as applications, amendments, background and reference checks, and candidate profile.
  • Coordinates and presents complete packets to the Franchise Review Committee.
  • Assist with the creation and interpretation of demographic information and mapping that will allow for the identification of appropriate target markets.
  • Assist in updating, as necessary, the Company’s Franchise Disclosure Document, Franchise Agreement, and related documents.
  • Proactively develop plans and programs to generate new franchise growth opportunities through collaboration with VP of Development and other SLT members.
  • Work with Company’s management team, legal department, vendors, franchisees and others to ensure sales recruiting process is executed.
  • Potential travel as needed

Qualifications

  • 5-7 years experience with multi-unit franchise organizations in sales, service and development
  • Bachelor’s degree in business or marketing preferred
  • Strong organizational, project management and communication skills
  • Prior sales and customer service experience preferred
  • Knowledge of franchise sales processes, regulatory requirements and understanding of collision repair industry is preferred
  • Prior experience working with franchise owners or as a franchisee
  • Personal sales and sales training experience
  • Strong understanding of P&L statements, consumer credit reports, and unit-level operations
  • Knowledge of market mapping tools and GIS mapping systems preferred
  • The position requires an ability to remain flexible and motivated, while maintaining the ability to multi-task in a fast growing environment
  • Experience with Microsoft Office Suite and sales CRM software

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