Executive Assistant

Driven Brands, headquartered in Charlotte, NC, is the parent company of North America’s leading automotive aftermarket brands across four distinct verticals: Repair & Maintenance, housing Meineke Car Care Centers^®; Paint & Collision, housing Maaco^® and CARSTAR^®; Distribution, housing 1-800-Radiator & A/C^® and Spire Supply; and Quick Lube, housing Take 5 Oil Change. Driven Brands has nearly 2,700 centers across North America, and combined; all businesses generate more than $2.6 billion in system sales and service approximately 8 million vehicles annually. Driven Brands also houses its Charitable Foundations for its brands which collectively raise over $1.5 million per year. 

Driven Brands is the quintessential growth company, more than tripling its revenues, brands, employees, and profits over the past six years. The primary focuses of the company are growing its franchisee’s profitability, all brands’ unit count and creating opportunities for its employees, franchisees, and investors. Our culture of meritocracy inspires high performance and innovation among our employees. We enable our employees and franchisees to go further, faster— generating growth for our franchisees' businesses and our employees' careers. For more information, visit drivenbrands.com.

Driven Brands has an excellent opportunity available for an Executive Assistant to join our dynamic team and working with Brand Presidents for Maaco and Meineke. The Executive Assistant serves as the primary point of contact for internal and external constituencies on all matters pertaining to both the Maaco and Meineke Brands and as the liaison to each Brand senior management teams. The Executive Assistant must be creative and enjoy working within a large and growing, entrepreneurial environment that is mission-driven, results-driven and community-oriented. The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. The Executive Assistant must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion.

• Completes a broad variety of administrative tasks for the Brand Presidents including managing active calendar appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.
• Provides "gatekeeper" and "gateway" role, creating win-win situations for direct access to the Brand Presidents.
• Researches, prioritizes, and follows up on incoming issues and concerns addressed to the President, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.
• Provides a bridge for smooth communication between the Brand Presidents and internal departments; demonstrating leadership to maintain credibility, trust, and support with Brand senior management staff.
• Provides leadership to build relationships crucial to the success of the Brand.
• During Monthly Business Reviews, takes notes, transcribes, forwards for approval, and distributes to attendees.
• Works with the Travel & Event Manager on the respective Brand regional meetings, advisory council meetings and Conventions.
• Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the Brand President’s ability to effectively lead the company.
• Prioritizes conflicting needs; handles matter expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.

• Bachelor's degree required
• Strong work tenure: five to 10 years of experience supporting C-Level Executives
• Experience and interest in internal and external communications and partnership development
• Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and other common IT platforms.

• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
• Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, senior management, and external vendors
• Expert-level written and verbal communication skills
• Demonstrated proactive approaches to problem-solving with strong decision-making capability
• Emotional maturity
• Highly resourceful team-player, with the ability to also be extremely effective independently
• Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response
• Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment
• Forward looking thinker, who actively seeks opportunities and proposes solutions