Area Maintenance Supervisor

International Car Wash Group (CWG) is the world’s largest local car wash conglomerate – with over 150 sites in the US, operating under Car Wash USA Express, Goo-Goo 3 Minute Express Wash, Mister B's Express Wash, The Wash Factory and Supersonic.

The ICWG Family is hiring customer service fanatics!

People person? Outgoing and positive attitude? Our employees are successful with all backgrounds and experience levels. ICWG offers every customer a combination of wash quality, speed and value for the money. The job is similar to restaurants or retail environments.

Purpose of Job:

Manages and leads a team and directly supports sites that provides great facilities capable of meeting or exceeding each customer’s expectations

• Supervise and lead all maintenance processes and operations for a remote based field technician team utilizing maintenance management platform
• Provides coaching and development opportunities to subordinates to grow in the organization
• Maintains adequate staffing levels for tech team within area
• Perform machine/site repairs as needed in a timely way on assigned sites
• Regularly reports to RMM on team and tech performance providing information
• Minimizes downtime due to equipment failure or site issues
• Ensures team completes all repairs in a timely way deploying or redirecting techs as appropriate
• Approves work requests and assigns to techs
• Ensures parts program is executed as designed and parts available for timely repairs
• Audits tech vehicles for proper stock and upkeep
• Track expenses and ensure budget targets are met
• Identify and recommend capital improvements to sites and equipment
• Conduct regular inspections of facilities to detect and resolve problems
• Plan and manage all repair and installation activities
• Ensures team adheres to the safety policies and procedures
• Evaluates repair cost estimates and provide recommendations
• Document and prepare progress reports for performance vs budget and productivity team

Key Relationships

• Cross functional leadership within department, specifically Integration team
• Leadership in key functional areas: Operations, Construction, IT, HR, Finance
• External vendor partner relationships

Skills and Requirements

• HS diploma or equivalent required; Bachelor’s Degree or above preferred
• Ability to travel 50%
• Ability to manage multiple activities within strict deadlines
• Ability to work transparently
• The ability to work both autonomously and as part of a team
• Ability to work in a fast paced, ever changing environment and effectively execute multiple priorities

Competency and Personal Attributes

• Demonstrated proficiency in Microsoft Office suite of tools
• Excellent written and verbal communication skills
• Strong interpersonal and relationship building skills
• Action-oriented
• Able to deal with ambiguity
• Strong problem-solving capability/attention to detail

*Must be 16 years or older to apply